Tardó casi dos meses en llegar, la verdad pesimo servicio, nunca contestaron. El producto es bueno pero el servicio no
Response form supplier:
Dear customer, thank you very much for your recognition of product quality! Regarding the point that we did not contact you before delivery, we usually arrange delivery as soon as possible for orders placed directly to ensure that you can receive the goods as soon as possible. In the future, we will optimize the process and increase active communication links so that you can have a better Shopping experience.
We are also very worried about the long transportation time after delivery. After verification, we have delivered the goods on the second day of your order. It is due to some temporary conditions in your local express delivery, which leads to the delay of the package in transit. This is indeed a link that we cannot fully control. We will continue to communicate and negotiate with express companies to urge them to improve service efficiency and quality so that they can deliver goods to you faster in the future. Thank you again for your understanding and support.
07 Jan 2025